Telephone support - Helpdesk
Customer satisfaction is as crucial to us as the quality of our services. If you order any service from Aira GROUP, you can also use our free telephone support. Our technicians will answer your questions directly and solve any problems with the operation of the system.
Our priority is to keep your servers running as they should. We are, therefore, always looking for the fastest and yet comprehensive solution. It is also possible to agree on a specific scope of support.
You also get:
Remote computer network management
Some requirements can be solved remotely and save your time and money. For you, this means you won't have to wait for our technician to come to you. Some problems will be resolved over the phone.
Maintenance of records of software and technical equipment
As everywhere else, it is necessary to have order and overview in matters when managing the network. That is why we maintain records of the technical equipment used for you - from computers and their configurations to software and other elements on the network. You have these reports at your disposal, and you can use them, for example, to plan the development of your IT.
If abbreviations like TP R52-TopS, P-M 750, DVD +/- RW, 15 '' SXGA +, XPp or WLAN say nothing to your accountants, it is best to contact us. We will compare the actual state of computer technology with accounting records. To make sure that everything is in order, we will arrange for you an IT audit.