Telephone support - Helpdesk Telefonická podpora hotline

Customer satisfaction is as crucial to us as the quality of our services. If you order any service from Aira GROUP, you can also use our free telephone support. Our technicians will answer your questions directly and solve any problems with the operation of the system.

Our priority is to keep your servers running as they should. We are, therefore, always looking for the fastest and yet comprehensive solution. It is also possible to agree on a specific scope of support.


Arrange a free consultation write us

You also get:

Remote computer network management

Some requirements can be solved remotely and save your time and money. For you, this means you won't have to wait for our technician to come to you. Some problems will be resolved over the phone.

Maintenance of records of software and technical equipment

As everywhere else, it is necessary to have order and overview in matters when managing the network. That is why we maintain records of the technical equipment used for you - from computers and their configurations to software and other elements on the network. You have these reports at your disposal, and you can use them, for example, to plan the development of your IT.

If abbreviations like TP R52-TopS, P-M 750, DVD +/- RW, 15 '' SXGA +, XPp or WLAN say nothing to your accountants, it is best to contact us. We will compare the actual state of computer technology with accounting records. To make sure that everything is in order, we will arrange for you an IT audit.


Write your questions or leave us a phone number. We will be happy to contact you.
Processing of personal data

By filling in your personal data, Aira Group s.r.o. with its registered office at Vratislavova 57/1, 12800, Praha 2, IČ 25682598, will become the administrator of your personal data. Upon the legal title of the consent, we register Email, Name, Surname, Telephone, until the revocation of consent. We process this data to assess whether the service will be provided.

Your rights
You can object to this processing and request the rectification of the personal data provided, request information on what your personal data we process, or request the deletion of personal data, if possible. If automated processing takes place, you have the right to data portability and not to be the subject of a decision based on that decision. If you have given us consent to the processing of your personal data, we will inform you that you can revoke this consent at any time and it is the administrator's responsibility to delete this data and not further process it. Revocation of consent does not affect the lawfulness of processing based on the consent given before its revocation. It is your right to lodge a complaint with the supervisory authority (Office for Personal Data Protection) against this processing. With your requests, you can contact email info@aira.cz or the headquarters of our company: Aira Group s.r.o, Vratislavova 57/1, 12800, Prague 2

Our company has appointed a Personal Data Protection Commissioner. In case of any doubts, you can contact him by email at info@aira.cz by phone at 283 850 031, or contact us at the address of our company.